Frequently Asked Questions
Everything you need to know to prepare for your visit and feel completely at ease.
FAQ
Your Questions, Answered
What should I do before my appointment?
We recommend arriving 10–15 minutes early to relax and enjoy a cup of tea in our lounge. Please avoid heavy meals, alcohol, and caffeine prior to your visit for the best experience.
What should I wear during my treatment?
For most treatments, we provide professional robes and linens. You are welcome to wear comfortable clothing, though we recommend removing jewelry before your session.
Can I customize my treatment?
Absolutely. Our therapists will conduct a brief consultation before your service to tailor the pressure, focus areas, and aromatherapy to your specific needs.
What is your cancellation policy?
We kindly request 24 hours notice for cancellations. Appointments cancelled with less than 24 hours notice may be subject to a cancellation fee.
Do you offer gift cards?
Yes, gift certificates are available for purchase online or in-person at our reception desk.
Are gratuities included?
Gratuities are not included in the service price but are greatly appreciated as a token of gratitude for your therapist.
Is there parking available?
Complimentary parking is available directly in front of our studio and throughout the River Arts District.
What if I have a medical condition or injury?
Please inform your therapist of any medical conditions or injuries during your intake so we can ensure your treatment is safe and effective.
Do you offer couple’s treatments?
Yes, we have dedicated suites designed for side-by-side couple's massages and restorative rituals.
VISIT US
We'd Love to Hear From You
(828) 555-0136
Call or text for appointments
54 Haywood Road, Asheville, NC 28801
Nestled in the heart of Asheville's River Arts District
Hours
Mon – Sat: 9am – 7pm
Sun: 10am – 5pm
Easy parking • Steps from the river